Odin Plesk is a commercial webhosting control Panel, available for both Windows and Linux platform.
The newer versions of Plesk from Odin on both Windows and Linux have matured over time and have abundant features that sometimes website owners have difficulty in managing. Our team of experts working 24/7 will ensure that your Plesk installed instances on Windows or Linux platform, work optimally serving its customer needs and at the same time ensuring a safe and secure hosting environment.
Initial Server Configuration and Installation
We take care of the initial server setup and ready it for Plesk instance. Then we do the installation of control panel itself with all initial parameters configured to its optimal settings. In the case of Plesk already installed, we make sure that the underlying OS, whether Linux or Windows and the current Plesk are up-to-date and no compatibility issues exist.
Hosting account deployment and Restoration
We help the hosting providers and their customers in managing and deploying hosting accounts according to their requirements, user account and quota management, Database and email services, User backups and third-party scripts installation services. We also help in restoring an account from any other third-party hosting account no matter what panel or custom application they use.
We help in assessing the migration requirements, providing a reliable migration roadmap with little or no downtime at all. Migration from another hosting provider irrespective of any technology used, utilizing the most advanced migration tools while keeping the integrity of the migrated accounts.
Plesk complete Security Audit
Server-side security is a paramount need these days and our Dedicated Security Team is adept at detecting and resolving all levels of security breaches including those in wild or zero-day exploits. We secure the underlying OS first and then secure the Panel against all levels of breaches with basic OS Firewall, automated Web application firewall, efficient password management, Spam free email services, providing security-related advice on installed CMS or custom applications. Our experts provide excellent forensic analysis on any hacking instances and securing it again future attacks or exploits.
Service configuration for optimal performance
Optimization of Plesk web server, whether it is Apache or Apache as backend proxy with Nginx or even Email services like qmail/Postfix/Mail Enable, CloudLinux, FTP services, DNS, MySQL or MSSQL, our expert team can optimize those services to the maximum within the underlying OS and hardware limits, providing efficient and reliable hosting experience for your customers.
24/7 Monitoring and Proactive Server Management
Your servers, its essential services, and customer websites are strictly under our constant monitoring. Our automated monitoring system alerts our team when it detects a service failure situation that is about to happen and helpsthe team to take proactive steps in stabilizing the service, ensuring a smooth and reliable hosting service for your customers.
Devising backup strategy
A perfect backup strategy should be in place if you need to provide your customers with reliable hosting. Whether it is R1Soft which is an industry standard in backup management, or whether you need an independent SAN or network storage or any other third-party backup system, our team provides the best consultation to implement that backup system in place.
SLA of 1 hour Support ticket response
Your end customer tickets will be answered by our techs within an SLA of 1 hour and a resolution time of 6 hours or less. We have the best escalation procedures in a place that makes sure that the hardest issues are resolved by the end of the day.
Enhancement via additional plugins
Reliable plugins are available in the market which further enhances the features of control panel, whether it is any security plugins, third-party applications, Webserver reverse proxy plugins etc., our experts can check for its compatibility cases and safely integrate into your hosting server.