Acceptable User Policy

There are several policies created to ensure fairness to all of the clients that host with Rise Matrix Technologies

1. Pornography, pirated software, mp3 archives, rom archives, cracking/hacking tools, and spamming are not allowed at Rise Matrix Technologies . Any material of this nature or links to material of this nature will cause the account to be shut without financial refund. These types of sites waste bandwidth and slow down the servers. It is not realistic to allow one site to ruin the speed for all of the sites. Additionally, sites of this nature often place web hosts at legal risk, and therefore cannot be allowed.

2. Rise Matrix Technologies reserves the right to close any web site that is using an unreasonable amount of bandwidth or server CPU time. This policy protects other web sites located within the same web server farm from becoming bogged down by the abusively high traffic site.

3. Clients that tax the machine down with malfunctioning pages or cgi scripts will lose their right to have dynamic pages (such as ASP, HTML, and Cold Fusion. and cgi scripts. Everybody  writes a code that locks up from time to time, but Rise Matrix Technologies will not allow one client's scripts to ruin uptime or performance for the rest of the clients. Keep this policy in mind when uploading cgi scripts or dynamic pages, since you assume full responsibility for every file that you upload. If your cgi or other dynamic content is causing a noticeable performance bottleneck, your account will be disabled

4. Failure to pay on time will result in the loss of the account. Rise Matrix Technologies wants to give premier support to paying customers. Therefore, Rise Matrix Technologies cannot waste time supporting those who do not pay.

5. Accounts created in the middle of the month get the rest of the month for free. For example, an account created on January 15 will not owe money for January. This policy makes sure you get your money's worth.

6. Websites that contain material that is intentionally offensive to racial minorities are not permitted. Sites that are found to contain such offensive content will be closed.

7. If you send Spam, your account will be closed. If a client you host in your account sends Spam, your client's site will be immediately and permanently closed. If extreme cases, your account may also be closed. We do not and will not tolerate Spam. It is your responsibility to make sure your clients realize that Spam is not and will not be tolerated. Spam is a waste of our network and system resources, and we are completely intolerant of anybody who sends or attempts to send Spam.

8. We reserve the right to charge US$100 per spam message that is sent or attempted to be sent to or through any our servers. If a spammer is putting uptime or performance at risk by flogging the email services with spam, we have every legal right to receive payment from the spam sender or the company represented within the spam to cover the cost of the services rendered. This policy applies equally to Rise Matrix Technologies customers and non-Rise Matrix Technologies customers.

9. Rise Matrix Technologies reserves the right to block incoming email from any remote SMTP relay at any time for any reason. If a remote SMTP relay is misconfigured, spammers will often exploit the remote relay to send thousands (sometimes millions. of spasm. If a spammer is abusing a remote SMTP relay to mail bomb domains at Rise Matrix Technologies , Rise Matrix Technologies will immediately block the IP of the SMTP relay that the spammer is abusing. Rise Matrix Technologies also subscribes to multiple RBLs (real-time blocking lists. to automatically block known open SMTP relays and known spamming relays. While this policy dramatically reduces the amount of spam sent to Rise Matrix Technologies , this may inadvertently block some legitimate email.

10. Rise Matrix Technologies cannot and will not be held liable for any problem incurred while hosting with Rise Matrix Technologies . By hosting with Rise Matrix Technologies , you assume any and all risk for possible downtime and other server/connection related problems. If you are not willing to assume this risk, you should not host with Rise Matrix Technologies. While Rise Matrix Technologies makes every possible attempt to maintain the highest possible level of uptime, Rise Matrix Technologies will not under any circumstances make any expressed or implied guarantee for any specific level of uptime.

11. If you sell hosting services to other customers using your Rise Matrix Technologies account, it is your responsibility to support those customers. Your customers must contact you for support issues.

12. In the event of a price or policy change, all customers (new and old. are subject to the price or policy change. These changes may occur at any time without any notice from Rise Matrix Technologies . Rise Matrix Technologies customers should check the Rise Matrix Technologies website periodically to check for changes to pricing or policy.

13. Pricing and policies are subject to change at any time. Our policies are non-negotiable.

14. Do anything illegal or anything that adversely affects Rise Matrix Technologies's legal interests. The following list is non-exclusive, and should not be considered license to commit other illegal activities not specified below. All illegal activity is prohibited, and Rise Matrix Technologies will cooperate fully with any law enforcement officials and/or agencies investigating and/or prosecuting such activities
a. Cracking (Hacking. -- attempts to access accounts or systems other than the user's own accounts or systems or an account or system that the user has been explicitly authorized to access is illegal under federal and state law.
b. Child pornography -- as defined by U.S. law. This is strictly prohibited and dealt with quickly and harshly.
c. Interstate gambling -- because Internet traffic generally ignores state and country boundaries, any Internet based gambling site is restricted by Federal Inter-state gambling regulations.
d. Pyramid schemes or fraud -- are illegal under a number of Federal, State and Local laws.
e. Theft of services -- attempts to utilize services that are not contracted for is considered theft and will be dealt with as such.
f. Harassment -- use of network to harass or threaten (in the legal sense of those terms. any other person is prohibited.

A guide to legal resources on the Internet is located at http://www.faqs.org/faqs/law /Please consult an attorney if you are unsure of the legal status of your activities.

15. Do anything that threatens the integrity of Rise Matrix Technologies's network or the utilization thereof by other persons.
a. Denial of Service (DOS. attacks -- no customer will commit a DOS attack against any customer's host, or any other host on the Internet. Similarly, no customer will willfully or negligently allow incitement of others to attack any host on our network, or any other host on the Internet.
b. RBL -- No customer shall do anything that could get any portion of our IP space put on the RBL (Real time Black List. as maintained by MAPS (http://www.mail-abuse.com. or other similar organizations, or perform activities that would cause portions of the Internet to refuse to route traffic to any portion of our IP space.

16. Spam -- no customer shall send unsolicited commercial email, unsolicited mass mailings, spam or flood use net newsgroups, or anything of that sort. If you have questions about what is allowed and what is not, please refer to http://spam.abuse.net.
a. No spam may originate from our IP space.
b. No spam may advertise sites or services located on our IP space (even if the spam originates elsewhere. , or IP space which receives IP transit over the our IP network.
c. No customer shall use third party mail servers to relay spam. This is considered a DOS attack on the third party and will be treated as such.
d. No customer shall participate in pyramid schemes or email chain letters.


Rise Matrix Technologies reserves the right to terminate or interrupt any account in part or in full without refund for violation of these Terms of Service. In all but the most extreme or serious cases, good faith attempts will be made to resolve an issue without interruption of service. In cases where service has been terminated or interrupted, resolution will be handled on an individual case basis, at Rise Matrix Technologies's sole discretion.

We Protect Your Personal Data and DO not share it with third parties

Privacy Policy – Rise Matrix Technologies:

Rise Matrix Technologies respects the privacy and takes its responsibilities regarding the security of your customer information very seriously. We are committed to providing you with a professional, valuable and personalized service whilst safeguarding your privacy. This Privacy Policy applies to Rise Matrix Technologies business. It has been created to explain to you the way in which Rise Matrix Technologies use your personal data. This information will assist you to determine whether or not to provide us with your personal information.

 This Privacy Policy applies without exception to all Rise Matrix Technologies customers. It is applicable for personal data collected from persons located worldwide. We may update this Privacy Policy. We will notify you of all changes through our website at least one month prior to any change being implemented. This Privacy Policy explains the following regarding Rise Matrix Technologies treatment of personal data:

DEFINITION OF PERSONAL DATA :

Personal data is any information that allows you to be identified. The types of personal data Rise Matrix Technologies collect may include details of your name, address, telephone number, email address, fax number and date of birth.
 We do not collect personal data about your racial and ethnic origin, political opinion, religious beliefs or other beliefs of a similar nature, membership of a trade union, physical or mental health or conditions, sexual life or any other sensitive information.

PRACTICES AND PROCEDURES TO COLLECT YOUR PERSONAL DATA:

Rise Matrix Technologies collect personal data for you through the use of enquiry and registration forms, direct personal contact with you and every time you e-mail us your details. We will use your personal data where it is necessary to do so because it is relevant to Rise Matrix Technologies dealings with you (i.e. it is relevant to the provision of the services that you have requested from Rise Matrix Technologies) including for billing, customer service and network management.
 Without your consent, we will not use your personal data for direct marketing, including the provision of offers for Rise Matrix Technologies and its third party partners' products and services and customer surveys. We will not process personal information about you without your express consent. Rise Matrix Technologies will not sell trade or rent your personal information to others.
Rise Matrix Technologies may disclose your personal data to carefully selected business partners and third party suppliers to whom we engage to provide services. However, other than as set out in this Privacy Policy, Rise Matrix Technologies will not disclose or share your personal data with any other third party without your express consent unless this is necessary to provide the services or products which you requested when providing us with your personal data or as required by law.

DIRECT MARKETING:  

If you have consented at the point of collection to Rise Matrix Technologies (and/or any third party) providing you with direct marketing material you will be requested to elect the type of media via which this material shall be provided (for example, by post, e-mail, telephone or fax). We will only provide you with such material via your chosen media.
If, at any stage, you object to Rise Matrix Technologies use of your personal data for direct marketing or to the media in which such material is being sent, you may choose to unsubscribe to its receipt. If you have consented to receive third party direct marketing you will need to unsubscribe directly with that third party.

USE OF COOKIES:

Rise Matrix Technologies may use "cookies" on our website and its subsites. A "cookie" is information that a web site puts on your hard drive so that it can remember pieces of information about you when you next visit the website or a related website. We use cookies to record personal data about you only when you use our web site in order to facilitate your future activities.
Unless otherwise notified by us, Rise Matrix Technologies will not use personal data sent in a cookie for marketing purposes. If you prefer not to receive cookies from our site, you can set your browser to warn you before accepting cookies and refuse the cookie when your browser alerts you to its presence. You can also refuse cookies by turning them off in your browser.

SECURITY OF YOUR PESONAL DATA:

Rise Matrix Technologies has in place appropriate technical and organizational security measures to prevent unauthorized or unlawful disclosure or access to or, accidental or unlawful loss of or destruction, or alteration or unauthorized disclosure of or access to, or other damage to your personal data. These measures ensure an appropriate level of security in relation to the risks inherent in the processing and the nature of the personal data to be protected.

YOU’RE RIGHTS TO YOUR PERSONAL DATA:

We will only keep your information for as long as we are either required to by law or as is relevant for the purposes for which it was collected. During this period, you may contact our officer at any time if you would like to see details of the personal data that we hold about you. You also may inform yourself about the purposes for which your personal data are being used, details of the parties with whom we may share your personal data or to ask us to correct, update, supplement or delete this personal data.

Rise MATRIX TECHNOLOGIES ENFORCEMENT OF THIS PRIVACY POLICY:

If you have a question or enquiry about this Privacy Policy or a complaint about the way Rise Matrix Technologies has used your personal data you should first contact our Data Protection Officer. The Rise Matrix Technologies Data Protection Officer is responsible to deal with and respond to all enquiries came from any client. The Data Protection officer reports directly to the company Executive Director. The Rise Matrix Technologies executive director meet on an "as necessary" basis to discuss our Privacy Policy and any individual complaints or disputes.

cPanel (linux)

cPanel
cPanel allows domain owners to manage and monitor their website. This easy to use interface is packed full of useful features. Inside cPanel domain owners can manage email and ftp accounts, view site statistics, manage addon and parked domains, manage their files, backup their site, and more.
Username: xdemo , Password: xdemo

Plesk (windows)

Plesk
With our FREE billing software you can easily keep track of all of your clients, and automatically bill them. WHMCS also has a built in Helpdesk so you can provide support to your customers.
Username: client , Password: plesk
bottom logos




Rise Matrix Technologies